Terms of Service

Effective: June 1, 2026 · Last updated: June 1, 2026 · Version 1.0

1. Acceptance of terms

These Terms of Service (“Terms”) apply to your access and use of the Website, including when you create or use an account via the Website (a “WS Academy Account”) or enroll in a class (collectively, the “Services”). By using the Website, creating a WS Academy Account, or enrolling in a class, you agree to these Terms. If you don’t agree, please don’t use the Services.

2. Account eligibility

Users will need to create a WS Academy Account to access and use certain Services, including to enroll in classes via the Website. Creating a WS Academy Account may require you to submit certain information, including personal information as that term is defined under applicable data privacy laws and our Privacy Policy, which is incorporated by reference herein (“Personal Information”). Your decision to provide this information is optional, however, if you elect not to provide such information, you may not be able to access certain content or features of the Services.

You acknowledge and agree that any Personal Information submitted to us in connection with the Website or your WS Academy Account shall be subject to our Privacy Policy. You agree that any information you provide in connection with registering your WS Academy Account is accurate and up to date. You are responsible for all activity on your WS Academy Account. Do not share your WS Academy Account with any other person or entity. If we believe that any information you have provided is incorrect, we may prevent you from accessing the Services, terminate or suspend your WS Academy Account, or otherwise limit or restrict your use of the Services.

You agree that you are solely responsible for maintaining the confidentiality of any information you use in connection with the Services. If you believe your WS Academy Account is compromised, please contact us at support@academy.ws.solutions. You may terminate your WS Academy Account by selecting that option on the Services or by emailing us at support@academy.ws.solutions.

You must be at least eighteen (18) years old to create a WS Academy Account. If you are not at least eighteen (18) years old, please do not use the Services or submit any information to us. To use the Services, you must be at least eighteen (18) years old or use the Services with a parent or guardian’s involvement. If you are a parent or legal guardian of a user visiting our Website that is under the age of eighteen (18), you hereby agree to hold this user to these Terms and to hold us harmless if the minor breaches these Terms.

3. Enrollment + payment

Class fees are charged at the time of enrollment via Stripe Checkout. Prices are stated on each course page in US dollars and may change for future classes.

4. Course materials & intellectual property

Provided you comply with these Terms, and subject to payment of any applicable fees, we hereby grant you a limited, nonexclusive, revocable, non-assignable, non-transferable, non-sublicensable license to access and use the Services, including the Website and the course materials, including PDFs, videos, slide decks, branding, etc., (“Course Materials”) thereon. Only users that agree and abide by these Terms are permitted to use the Services. The license grant provided herein for the Services, including all Course Materials, is for personal use and internal business purposes only.

The Services, including all Course Materials, and including their text, audio, video, graphics, charts, photographs, interfaces, icons, software, computer code, data, the WS ACADEMY trademark and logos, documentation, other components and content, and the design, selection, and arrangement of content, is exclusively the property of Williams Signal, Inc. or, as applicable, its suppliers and licensors, and is protected by copyright, trademark, and other intellectual property laws. You’re granted the above limited, personal, non-transferable license to view and use the Services subject to these Terms. No redistribution, no public posting, no commercial reuse.

In the event you provide us with suggestions, comments and/or any other form of feedback regarding the Services (“Feedback”), you acknowledge that any such Feedback shall be treated as non-confidential and shall be exclusively owned by us. You irrevocably assign all right, title, and interest you may have in the Feedback, and waive any moral rights to Williams Signal, Inc. and agree we will be free to use the Feedback without giving you any attribution and/or compensation. We are under no obligation to use any Feedback received from you.

We respect the intellectual property rights of others and desire to offer Services that do not contain material that violates the intellectual property rights of others. In accordance with the Digital Millennium Copyright Act (“DMCA”), located at 17 U.S.C. § 512, and other applicable laws (to the extent the DMCA and such other laws apply), we strive to expeditiously remove any infringing material from the Services if we become aware of the same. If you believe in good faith that your intellectual property rights have been infringed through the Services, you may notify us by email at support@academy.ws.solutions with “Notice of Infringement” in the subject line. Please include the following information in the notice:

• the copyright (or other intellectual property right) owner’s signature or the signature of the person authorized to act on behalf of the owner;
• a description of the work or works infringed;
• a description of the material you claim is infringing and its location on our Services;
• your email address, mailing address and/or telephone number;
• a statement that you as the notice sender have a good faith belief that use of the material in the manner complained of is not authorized by the intellectual property owner, its agent, or the law; and
• a statement that the information in the takedown notice is accurate, and under penalty of perjury, that the notice sender is authorized to act on behalf of the copyright owner.

You must not use the Services for any purposes that are not expressly permitted. Doing so may violate our intellectual property rights and/or those of third parties and subject you to liability under applicable law. We reserve the right, but are under no obligation, to take measures to prevent any activities we believe to be a violation of these Terms.

5. Code of conduct

• Show up on time, dressed for the warehouse.
• Treat instructors, fellow students, and WS staff with respect.
• Don’t damage gear or facilities.
• Violations may result in dismissal without refund.

You may not use the Services nor will you permit anyone else to (a) adapt, alter, modify, improve, translate, or create derivative works of any Course Materials or the Services; (b) reverse engineer, decompile, disassemble, or otherwise attempt to reconstruct or obtain the source code to all or any portion of the Services; (c) provide any third party access to or use of the Services; (d) transmit any file which contains viruses, worms, Trojan horses or any other contaminating or destructive features, or that otherwise interfere with the operation of the Website; (e) attempt to test the vulnerability of the Website system or network or circumvent any security or authentication measures protecting the Website; or (f) remove any proprietary notices or labels on the Services, including on any Course Materials.

We have the right, but not the obligation, to investigate, pursue, and seek to prosecute, litigate, or refer to law enforcement, violations of these Terms to the fullest extent permissible by the law. If we believe you are abusing the Services in any way or violating these Terms, we may, in our sole discretion and without limiting other remedies, limit, suspend, or terminate your WS Academy Account and access to our Services and take technical and/or legal steps to prevent you from accessing or using our Services.

6. Cancellation + refunds

See our Refund Policy for full details. Summary: full refund if cancelled more than 7 days before class. No refund within 7 days of class (no-shows counted the same). Free transfer to a future class at any time — if transferred more than 7 days out, normal refund rights carry forward; if transferred within 7 days, the new enrollment is non-refundable. Enrollments purchased within 7 days of class are non-refundable at the point of purchase.

7. Disclaimers + limitation of liability

WHEN ACCESSING OR USING THE SERVICES, YOU MAY ALSO ENCOUNTER LINKS TO, OR BE USING OR ACCESSING THE SERVICES OF, ONE OR MORE THIRD PARTIES, SUCH AS INTERNET OR PAYMENT SERVICES PROVIDERS. SUCH THIRD PARTIES MIGHT HAVE THEIR OWN TERMS OF USE, AGREEMENTS AND POLICIES WHICH MAY APPLY TO YOU. YOU ACKNOWLEDGE AND AGREE THAT WE ARE NOT RESPONSIBLE OR LIABLE FOR ANY THIRD-PARTY SERVICES AND TERMS, NOR FOR COMPLIANCE WITH THEM. WE STRONGLY ENCOURAGE YOU TO CAREFULLY READ ANY THIRD-PARTY TERMS OF USE AND POLICIES AND MAKE SURE YOU COMPLY WITH THEM.

ALL OF OUR SERVICES, INCLUDING BUT NOT LIMITED TO THE PROVISION OF THE WEBSITE, ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT ANY WARRANTIES OF ANY KIND. WE DISCLAIM ALL WARRANTIES, EXPRESS, IMPLIED, STATUTORY AND OTHERWISE, CONCERNING OUR SERVICES TO THE FULLEST EXTENT ALLOWED BY APPLICABLE LAW. THIS WAIVER INCLUDES, BUT IS NOT LIMITED TO ALL WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT AND ACCURACY OF INFORMATION.

WS Academy provides training; we don’t guarantee outcomes. We’re not liable for missed gigs, lost income, or indirect damages arising from your use of the Services. Our total liability is limited to the amount you paid in the past 12 months. TO THE MAXIMUM EXTENT PERMITTED BY LAW, UNDER NO LEGAL THEORY, WHETHER IN TORT, CONTRACT, WARRANTY, STRICT LIABILITY, OR OTHERWISE, WILL WE OR OUR EMPLOYEES, DIRECTORS, AFFILIATES, LICENSORS, AGENTS, OR OTHER REPRESENTATIVES BE LIABLE TO YOU FOR ANY INDIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL OR PUNITIVE DAMAGES OF ANY CHARACTER, INCLUDING BUT NOT LIMITED TO LOST REVENUES, PROFITS, LOSS OF GOODWILL, LOST SALES OR BUSINESS, WORK STOPPAGE, COMPUTER FAILURE OR MALFUNCTION, LOST CONTENT OR DATA, OR FOR ANY AND ALL OTHER DAMAGES OR LOSSES.

You agree to release, defend, indemnify, and hold harmless Williams Signal, Inc. and its directors, officers, employees, agents, and representatives from and against any and all claims, liabilities, demands, complaints, lawsuits, actions, judgments, settlements, damages, losses, fines, liens, penalties, costs, and expenses (including without limitation reasonable legal and accounting fees) arising out of or in any way connected with (a) your access to or use of the Services; (b) your violation of these Terms; (c) your violation of or noncompliance with applicable laws or regulations; or (d) your negligence, willful misconduct, or fraud. We reserve, and you grant to us, the exclusive right to assume defense and control of any matter subject to indemnification by you.

8. Governing law + disputes

These terms are governed by the laws of the State of Texas.

Except for claims for injunctive relief, any dispute regarding these Terms and all other disputes between us and you will be resolved by binding arbitration. The arbitration proceeding shall be conducted by one arbitrator and according to the then-current Commercial Arbitration Rules of the American Arbitration Association (the “AAA”). All arbitration proceedings will be held at AAA’s offices or other suitable offices that we select in the metropolitan area in which our principal place of business is then located. The arbitrator shall have no authority to select a different hearing locale. All matters relating to arbitration will be governed by the Federal Arbitration Act (9 U.S.C. §§ 1 et seq.). A demand for arbitration shall be made in writing by you or us and delivered to the other party. The party serving a demand for arbitration must assert in the demand all claims then known to that party on which arbitration is permitted to be demanded. The award rendered by the arbitrator shall be final, and judgment may be entered upon it in accordance with applicable law in any court having jurisdiction thereof. The arbitrator shall be selected pursuant to the AAA “Arbitrator Select: List and Appointment” process, or if unavailable, a similar process offered by any other nationally recognized alternative dispute resolution organization.

Notwithstanding the foregoing, disputes that relate to the ownership or validity of any of our intellectual property and other proprietary information shall not be resolved by arbitration, unless consented to by us. If you are a new user of our Services, you can opt out of this arbitration provision within 30 days after you first accept these Terms. To opt out, you must send a timely email to support@academy.ws.solutions with your name, the email address for your WS Academy Account, and a request to opt out of arbitration. If you validly opt out, you will not be required to arbitrate as a result of this provision, however the Terms will continue to otherwise apply to you. Any updates to these Terms do not provide a new opportunity to opt out of arbitration, however if you have already opted out in accordance with this paragraph, it will continue for future versions of these Terms.

YOU AND WE BOTH HEREBY WAIVE ALL RIGHT OR ENTITLEMENT TO TRIAL BY JURY IN CONNECTION WITH ANY DISPUTE THAT ARISES OUT OF OR RELATES IN ANY WAY HERETO OR TO THE SERVICES, INCLUDING THE WEBSITE. ANY CLAIM MUST BE BROUGHT IN THE RESPECTIVE PARTY'S INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS, COLLECTIVE, REPRESENTATIVE, MULTIPLE PLAINTIFF, OR SIMILAR PROCEEDING ("CLASS ACTION"). THE PARTIES HERETO EXPRESSLY WAIVE ANY ABILITY TO MAINTAIN ANY CLASS ACTION IN ANY FORUM.

In the event of a dispute between you and Williams Signal, Inc. that cannot be adjudicated through arbitration, or you have opted out of arbitration in accordance with the above paragraph, you agree that all disputes will be resolved in Tarrant County, Texas.

9. Changes to these terms

We may revise and update these Terms from time to time in our sole discretion. We’ll email you if we make material changes. All changes are effective immediately when we post them. You are expected to check this page frequently so you are aware of any changes, as continued use of the Services after a change means you accept the updated terms.

10. Contact

Questions: support@academy.ws.solutions